QAD Digital Commerce
Overview
Following the acquisition of WebJaguar by QAD, I led the integration and evolution of the platform into QAD Digital Commerce, an enterprise B2B e-commerce solution that powers millions in transactions for global manufacturers and distributors.
Enterprise Integration
A key aspect of this project was integrating the e-commerce platform with QAD's enterprise resource planning (ERP) solutions:
- Developed seamless inventory and pricing synchronization between systems
- Implemented real-time order processing and fulfillment workflows
- Created integrated customer account management across platforms
- Established secure data exchange protocols for sensitive information
Global Expansion
Transforming the platform for global enterprise use required significant enhancements:
- Implemented multi-language support for international operations
- Designed multi-currency pricing and tax calculation systems
- Created region-specific compliance features for different markets
- Developed distributed hosting infrastructure for global performance
Technical Leadership
My role involved providing technical direction and leadership:
- Led cross-functional teams through the platform evolution
- Established technical standards and best practices
- Developed integration patterns for enterprise-grade systems
- Created scalable architecture to support high-volume transactions
- Mentored team members on enterprise solution development
Project Details
Role
Lead Project Manager & Solutions Architect
Timeline
3+ years of continuous development
Key Metrics
- 200% increase in digital sales
- 10,000+ monthly active users
- Global enterprise deployment
Technologies
- Enterprise SaaS Platform
- QAD ERP Integration
- Multi-currency Systems
- Global Deployment Infrastructure
Results & Impact
The QAD Digital Commerce platform has delivered substantial value for enterprise clients:
- Millions in annual digital transactions for enterprise clients
- Implementation across global manufacturing and distribution networks
- Streamlined ordering processes reducing order-to-fulfillment time by 35%
- Recognized as a key differentiator in QAD's enterprise solution portfolio
Key Learnings
- Enterprise Integration Patterns:
Developed a comprehensive understanding of complex ERP integration patterns, learning how to design robust connectors between e-commerce platforms and back-office systems while maintaining data integrity.
- Global Commerce Requirements:
Gained expertise in implementing solutions that address complex international commerce challenges, including multi-currency support, regional tax compliance, international shipping logic, and localization frameworks.
- B2B UX Design Principles:
Deepened my understanding of B2B user experience design, learning how to balance complex business requirements with intuitive interfaces that streamline procurement workflows for enterprise users.
- Enterprise Software Leadership:
Developed leadership skills specific to enterprise software development, including techniques for coordinating distributed teams, managing large-scale release cycles, and effectively communicating with executive stakeholders.
- Scalable Architecture Design:
Mastered techniques for designing highly scalable e-commerce architectures that can handle enterprise-level transaction volumes while maintaining performance and reliability across global markets.